Cancellation & Refund Policy
How cancellations and refunds work for our services. Last updated: 11 October 2026.
1. Subscription services
You can cancel a subscription (for example our WhatsApp platform or CRM) at any time by writing to us. Cancellation takes effect at the end of the current billing period, and no further charges are made after that.
2. Refunds
Fees already paid for a billing period, setup fees and fees for work already started are generally non-refundable unless we have agreed otherwise in writing or the law requires it. If you were charged by mistake, contact us and we will correct it.
3. Website, e-commerce and marketing projects
Project fees are normally paid in stages. Work completed and delivered, and third-party costs already incurred (such as domains, hosting and advertising spend), cannot be refunded. If a project is cancelled, the amount for work done up to that date remains payable.
4. White-label and source-code programs
Fees for white-label access and source-code licences are governed by the agreement signed for the program. Because source code and access are delivered digitally, these fees are generally non-refundable once delivered.
5. Third-party charges
Charges made by Meta (WhatsApp), payment gateways and other providers are not refundable by us.
6. How to request
To cancel or ask about a refund, email us with your account details and reason. We aim to reply within a few business days. Approved refunds are returned to the original payment method.
Contact us
Ojas AI Tech
SANGAM FLAT NO. 106, SR. NO. 22/1, Paigude Vasti, Sus, Pune, Haveli, Maharashtra, India, 411021
Email: Info@ojasaitech.com
Phone: +91 94702 18068